Hotwire Communications Expands Homeowner Benefits Through New Partnership with HomeServe

New optional Home Repair Plans provide eligible customers with a convenient way to help protect important home systems and simplify unexpected repairs.

FORT LAUDERDALE, Fla., [September 23, 2026] — Hotwire Communications today announced a new partnership with HomeServe, a leading provider of home repair solutions, to offer eligible customers access to optional Home Repair Plans. The partnership expands the homeowner benefits available through Hotwire and reflects the company's ongoing commitment to delivering exceptional customer experiences beyond connectivity.

Through the partnership, eligible customers can choose from a variety of optional subscription-based plans that help cover repairs to essential home systems, including electrical wiring, heating and cooling (HVAC), plumbing, water heaters, and other eligible systems and appliances, depending on the plans available in their area.

"At Hotwire, we're always looking for ways to bring additional value to the customers and communities we serve," said Matt Wilson, SVP Customer Experience at Hotwire Communications. "Our customers trust us to deliver reliable connectivity and exceptional service every day. Partnering with HomeServe allows us to extend that commitment by providing homeowners with access to a trusted solution that can make unexpected home repairs simpler and more convenient."

Unexpected repairs to major home systems can be costly and disruptive. Through HomeServe, enrolled customers have access to a streamlined repair experience that includes:

• 24/7 repair scheduling
• A network of local, insured contractors
• End-to-end repair coordination
• A one-year guarantee on covered repairs completed through HomeServe's contractor network

Participation in the program is completely optional and has no impact on a customer's existing Hotwire Communications services. Customers who choose to enroll will work directly with HomeServe for plan enrollment, billing, claims, repair scheduling, and ongoing support.

"We're proud to partner with Hotwire Communications to bring our home repair expertise to their customers," said Tom Rusin, CEO, HomeServe. "Together, we're making it easier for homeowners to prepare for unexpected repairs while providing a convenient, customer-focused experience."

Availability: Home Repair Plans are available to eligible customers in select service areas. Availability varies by state and community. Customers who are eligible will receive direct communications with enrollment information from HomeServe.

About Hotwire Communications

Hotwire Communications is a leading U.S. fiber-optic telecommunications provider delivering world-class Internet, television, phone, managed Wi-Fi, smart home, and technology solutions to residential communities, businesses, developers, and commercial properties. Through its Fision® suite of services, Hotwire is committed to providing exceptional connectivity and customer experiences while continually expanding the value it delivers to the communities it serves.

About HomeServe

HomeServe is a leading provider of home repair solutions serving millions of customers across North America. Through optional repair plans and a network of local, insured contractors, HomeServe helps homeowners manage the cost and inconvenience of unexpected repairs to critical home systems and appliances.

Eligible customers will receive information directly from HomeServe about the plans available in their area, including coverage options, pricing, and enrollment details.

Media Contacts

Karla Thatcher
Hotwire Communications
Phone: 786-508-4886
Email: Karla.Thatcher@Hotwiremail.com

Myles Meehan
HomeServe
Phone: 203–356–4546
Email: Myles.Meehan@homeserveusa.com

Kristin Elder
Burson for HomeServe
Phone: 703–835–6245
Email: Homeserve@hkstrategies.com